Shipping

We are proud to offer free shipping Australia wide for all orders above a total of $50! 

Transit time can range from 1-7 business days depending on your location in Australia. We will even ship to remote locations for no extra charge! For orders under $50, we charge a flat rate for shipping of $8.95. All prices in AUD.

All orders are sent out Australia Post. Please note, orders will be left in a secure location at your residence if no one is home. Please try to ensure someone is home to receive the order, or consider delivering to a work address. We will not be held responsible for missing orders.

We are an Australian owned and operated company, and unfortunately do not ship internationally at this moment.

Returns and exchanges

We are confident you will love all of your purchases with us. However, we understand sometimes things don't work out, and you wish to return an item.

If for any reason you are unsatisfied with an item, you may return it within 30 days of purchase for a full refund. The item must be unblemished, in the condition it was sent, and in its original packaging.

You will be required to pay for return shipping costs and use a shipping service with tracking such as Australia Post to return the goods.

To return an item, please email us at info@thekeeper.earth and we will start the process for you.

Once the item is received, please allow 10 days for your refund to be processed.